Capability Statement
Executive Summary
Metro Relay is a technology partner for regulated, mission-critical, and multi-site organizations — delivering managed IT, cybersecurity, cloud infrastructure, compliance, business continuity, and physical security, together with the network and low-voltage infrastructure that facilities are built on.
We serve as the single accountable partner across the full technology lifecycle: we plan and build the infrastructure for new-construction and facility projects — structured cabling, fiber, networks, wireless, security cameras, and access control — then secure and operate it day to day. One partner, from construction through operations.
Led by a founder with 20 years of network and infrastructure experience, including 15+ years in executive technology leadership, Metro Relay gives clients direct access to senior technical leadership and a security-first operating model. We support healthcare organizations, laboratories, hospitals, specialty and surgical practices, pharmaceutical and life-sciences companies, energy operators, aerospace and defense contractors, construction firms, and government agencies.
Markets Served
- Healthcare
- Laboratories
- Hospitals & Health Systems
- Clinics & Practices
- Specialty & Surgical Practices
- Ambulatory Surgery Centers
- Behavioral Health
- Telehealth Providers
- Senior Living & Long-Term Care
- Dental
- Pharmaceutical & Life Sciences
- Energy
- Aerospace & Defense
- Construction
- Government & Public Sector
- Professional Services
- Manufacturing
- Logistics & Distribution
- Engineering Firms
- Property Management
- Retail
- Non-Profit & Public Health
- Multi-Site Organizations
- Aviation
Mission-Critical Environments
- Healthcare & Diagnostic Operations
- Clinical Laboratory Environments
- Critical Infrastructure
- Energy Operations
- Aerospace & Defense Contractors
- Government & Public Sector
- Security-Sensitive Facilities
- Multi-Site Enterprise Operations
Core Competencies
Managed IT & Help Desk
- Managed IT Services
- Co-Managed IT
- IT Help Desk
- Endpoint Management
- Vendor Management
Cybersecurity & Compliance
- Cybersecurity Operations
- Security Risk Assessments
- HIPAA Cybersecurity
- Compliance & Governance
- Endpoint Protection
- Incident Response Planning
Cloud & Data Platforms
- Microsoft 365
- Azure
- Cloud Infrastructure
- Data Platform Services
- AI Automation
- AI Governance
Network Infrastructure & Low Voltage
- Network Engineering
- Wireless Network Design
- Structured Cabling
- Fiber Optic Infrastructure
- SD-WAN
- Carrier Coordination
- Multi-Site WAN & Branch Connectivity
- MDF/IDF Design
- Security Cameras
- Access Control
- New Construction IT
- Facility Technology Deployments
Technology Integration & Owner's Representation
- Multi-Vendor Coordination
- Technology Project Management
- Technology Standards Development & Enforcement
- Carrier, Security Integrator, Fire Alarm & AV Coordination
- Technology Owner Representation
Business Resilience
- Backup & Disaster Recovery
- Business Continuity Planning
- Infrastructure Modernization
- Operational Resilience
Differentiators
- Build and run — one accountable partner. We design and deploy facility technology, then secure and operate it, closing the gaps between construction, IT, and security vendors.
- Healthcare & laboratory specialization, including ambulatory surgery centers and HIPAA-regulated, security-sensitive environments.
- 20 years of infrastructure experience; 15+ in executive technology leadership.
- Direct access to senior technical leadership — no call-center tiers.
- Security-first operating model on every engagement.
- Multi-site enterprise support with a rapid-response model.
Past Performance Highlights
- 20 years across network and infrastructure, including 15+ years in executive technology leadership
- 70+ healthcare and multi-site environments supported
- Ambulatory surgery center and surgical facility technology deployments
- Pathology laboratory and diagnostic operations experience
- Microsoft 365 administration and cloud migration initiatives
- Cybersecurity program development and measurable risk reduction
- Network modernization and wireless infrastructure deployments
- Structured cabling, fiber, security camera, and access control projects for new construction and facility buildouts
- Disaster recovery and business continuity planning
- Experience supporting regulated, security-sensitive, and mission-critical environments
Platforms & Technologies
- Microsoft 365
- Azure
- Intune
- Entra ID
- Windows Server
- Fortinet
- Sophos
- Cisco
- Ubiquiti
- VMware
- Proxmox
- Backup & DR Platforms
Company Data & NAICS
- 541512Computer Systems Design Services
- 541513Computer Facilities Management Services
- 541519Other Computer Related Services
- 518210Computing Infrastructure & Data Processing
- 541611Administrative & General Management Consulting
- 561621Security Systems Services
- 238210Electrical Contractors & Wiring Installation
- 541330Engineering Services
- 541690Technical Consulting Services
- 541715Research & Development Services